Welcome to the Office of the
Northwest Territories Ombud

We are an independent office that speaks up for fairness in territorial government administration and services. We listen to and investigate complaints from people who feel they have been treated unfairly by territorial organizations. We work to find fair solutions and to help improve government services.

We are back in the office!

To keep everyone safe we will be continuing to restrict in-person appointments. Our reception area is now open to the public from 9 am to noon and from 1 pm to 4 pm Monday to Friday for dropping off documents or for quick questions.

We encourage you to contact us on our toll-free line at 1-844-686-6283 (874-6623 in Hay River), by email at info@nwtombud.ca, or by mail at PO Box 4297, Hay River, X0E 1G5.