Welcome to the Office of the
Northwest Territories Ombud

We are an independent office that speaks up for fairness in territorial government administration and services. We listen to and investigate complaints from people who feel they have been treated unfairly by territorial organizations. We work to find fair solutions and to help improve government services.


How to make a complaint

Frequently Asked Questions

For Public Authorities

Tips for Solving Problems

NWT Ombud Act



The Office of the Ombud will be closed on April 11th and April 15th, 2024 while the team is away. We will continue to monitor email and phone messages, however it may take us longer than normal to respond. Reach us by phone at 874-6623; by email at info@nwtombud.ca; or by fax at 874-6520.

Thank you * Mársı * Kinanāskomitin * Hąį’ * Quana * Nakurmiik * Quyanainni * Máhsı * Ması̀ * Merci


Learn more * ᐃᓕᓐᓂᐊᒃᑲᓐᓂᕆᑦ * Dëneba Sekuı K’áánı Kų́é Ɂeyı Xa Tsamba T’á Dënets’édı Tsamba Thela * kiskinohamâsew ayîwak * Ants’at gihk’anohnjii * En savoir plus * K’éndah ahsı́ı keots’edıhɂáh * Kiilu ilisaqlusi

Our Special Report: Recommendations for Amendments to the Ombud Act is now available for download