Welcome to the Office of the
Northwest Territories Ombud

We are an independent office that speaks up for fairness in territorial government administration and services. We listen to and investigate complaints from people who feel they have been treated unfairly by territorial organizations. We work to find fair solutions and to help improve government services.


From October 20, 2021, the Office will be closed and staff will be working remotely due to the recent public health order for Hay River. You can still reach us by telephone or email, and we will check messages regularly. It may take us a little longer to respond. Thank you for your understanding.