Welcome to the Office of the
Northwest Territories Ombud

We are an independent office that speaks up for fairness in territorial government administration and services. We listen to and investigate complaints from people who feel they have been treated unfairly by territorial organizations. We work to find fair solutions and to help improve government services.

Investigation Report into the SDNK Long Term Care Home is now available.

This investigation looked into the standards of care at SDNK, the roles and responsibilities and accountability measures in place, processes for addressing concerns from residents or family members and any other factors affecting the quality of care at SDNK.